→ Sales and
    Sales Management
→ Negotiation
→ Presentation Skills
→ Telephone Behavior
→ Transactional Analysis
→ Conflict Solving
→ The Art of Criticism
→ Management by
   Objectives
→ Performance Appraisal
    Interview
→ Coaching Skills
→ Manage and Conduct
    Meetings
→ Building the Perfect Team
→ Time Management
→ Train-The-Trainer

Training topic:

The art of (giving and taking) criticism

This program shows how to turn the process of giving criticism from an activity we would rather avoid into a tool that improves performance levels. It will increase trust between people. The consequence is an increasing willingness to address issues in a manner that has a positive impact on productivity, and creates a more positive work environment.

From the study themes:

Main rule of criticism

The right attitude of the person who gives it

The right attitude of the person who gets it

Simple formulas to give and take criticism in the right way