→ Sales and Sales
Management
→ Negotiation
→ Presentation Skills
→ Telephone Behavior
→ Transactional Analysis
→ Conflict Solving
→ The Art of Giving and
Taking Criticism
→ Management by
Objectives
→ Performance Appraisal
Interview
→ Coaching Skills
→ Manage and Conduct
Meetings
→ The Perfect Team
→ Time Management
→ Train-The-Trainer
Training topics:
Negotiation
This program is designed for upper-level managers frequently involved in negotiations. We start with different modes of negotiation, continues with the role of perception in a negotiation and finish with a list of tactics and stratagies.
Key points are:
- Negotiation modes
- The value of preparation and how to do it
- Initiating trust building measures
- Negotiation dynamics
- Manipulation
- Concessions and bargaining
- Tactics and counter-tactics