→ Sales and Sales
   Management
→ Negotiation
→ Presentation Skills
→ Telephone Behavior
→ Transactional Analysis
→ Conflict Solving
→ The Art of Giving and
    Taking Criticism
→ Management by
   Objectives
→ Performance Appraisal
    Interview
→ Coaching Skills
→ Manage and Conduct
    Meetings
→ The Perfect Team
→ Time Management
→ Train-The-Trainer

Training topics:

Management by Objectives (MBO)

The role of any Sales Manager is critical in achieving the company objectives. Their responsibilities range from motivation of the team communication of goals, to setting objectives and evaluate the performance of their sales staff. The program provides a wide set of tools and the opportunity to practice them in a highly interactive workshop.

Topics include:

Negotiating, setting objectives and communicating the context
Gaining commitment to the objectives

Agreeing on yard sticks

Evaluation discussions are not "who gets the blame" sessions

Focusing on the process

Year to year improvements